Shipping Policy

Your order will go through two phases before being delivered.

1. Order processing time: The amount of time it takes for us to prepare your order for shipment. This involves the securing of stocks, in some cases, and the checking of the product quality.

2. Shipping time: The amount of time it takes to receive your order after your order has shipped. Shipping times can vary depending on your location and shipping methods. Once the order is shipped, you will be provided a tracking number to track the order.

Processing time is 2-7 business days.

Shipping time is 3-5 business days.

*We ship only to U.S at this time.

*In certain situations shipping may be delayed. In this case, you will be notified via email. If you would not like to wait for the shipment, and the item has not already been shipped, please let us know. We will be more than happy to cancel the order for you and issue a full refund.

Returns & Refunds

At the moment we are currently not accepting returns or exchanges. If you do have any questions or concerns about your order, please send an email to Melanated Campout Store. We typically respond to emails within 1-2 business days. As stated, we do not accept returns or exchanges at this time. However, we may be able to provide a different solution, depending on the situation. Thank you so much for understanding.
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